Contact us to place your order to be delivered.
Telephone on: +2721 438 0550 / +2784 2345 020 OR
Email us: firstname.lastname@example.org
Please feel free to send/call us regarding questions you may have about the products you are interested in. We are happy to assist you in finding the product which is right for you.
Alternatively, contact us to confirm the closest outlet stocking our products: We currently have our collection in shops located in Johannesburg and Cape Town.
Prices on the website are quoted in South African Rands. Quotes in GBP, US$ and CAN$ can be provided upon request.
Shipping and Taxes
South African orders
Retail prices provided on the website include 14% VAT and shipping for South African customers. Shipping time within South Africa is approximately 3-6 days. Orders are sent once payment is made and on dispatch of your order, Cocoon Bedding will notify you via email with the expected delivery date. Cocoon will also track the order to confirm its arrival.
South African VAT is not applicable to international orders, however, duty may apply depending on the country our products are being shipped to. Shipping costs and time will be included upon request for prices in the designated currency.
Cocoon Bedding’s Refund Policy
We love our products and want to ensure that you love your Cocoon products as well! As such, if you receive a product that does not suit your needs, we are happy to exchange it or provide you with a refund. All you need to do is notify us within 2 days of product receipt and send the product back to us within 5 days. All products being returned must be unused, undamaged, and in their original packaging. Cocoon Bedding regret that custom order items cannot be refunded.